Frequently Asked Questions

Everything you need to know about your next timeless piece.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US, while expedited options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unworn timepieces in their original packaging. Please ensure the protective film is still intact for a full refund.

Do Timex watches come with a warranty?

Yes, all Timex watches are covered by a one-year limited warranty against manufacturing defects from the date of purchase.

How do I adjust the strap on my new watch?

Many of our metal expansion bands and leather straps are easily adjustable at home. For link bracelets, we recommend visiting a local jeweler or using a link removal tool to ensure a perfect fit.

Are Timex watches water-resistant?

Most of our watches are water-resistant ranging from 30 to 100 meters. Please check the specific atmospheric pressure (ATM) rating on your watch's case back for details.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm for qualifying purchases.